Well it is nearly Christmas (finally).... we have had a lot of folks ask if the deals over at the Carphone Warehouse are any good, and after a hard and long look I have to confess they are not too bad, just a pity the kit they bundle in with the broadband mobile deal isn't that bright. So..... formed an idea....
If you already have a laptop and are just looking for mobiel broadband we can now do this as well.
Any questions - as always - just phone or email :)
Last Updated ( Wednesday, 10 December 2008 )
Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats
Written by Simon Butterworth
Friday, 11 April 2008
We have had many clients having issues opening documents created in the newer MS Office 2007.
This update for MS-Office 2003 will allow you to open, edit and save 2007 format documents.
Brief Description
Open, edit, and save documents, workbooks, and presentations in the file formats new to Microsoft Office Word, Excel, and PowerPoint 2007.
Overview
Users of the Microsoft Office XP and 2003 programs Word, Excel, or PowerPoint—please install all High-Priority updates from Microsoft Update before downloading the Compatibility Pack.
By installing the Compatibility Pack in addition to Microsoft Office 2000, Office XP, or Office 2003, you will be able to open, edit, and save files using the file formats new to Word, Excel, and PowerPoint 2007. The Compatibility Pack can also be used in conjunction with the Microsoft Office Word Viewer 2003, Excel Viewer 2003, and PowerPoint Viewer 2003 to view files saved in these new formats. For more information about the Compatibility Pack, see Knowledge Base article 924074.
Note: If you use Microsoft Word 2000 or Microsoft Word 2002 to read or write documents containing complex scripts, please see http://support.microsoft.com/kb/925451 for information to enable Word 2007 documents to be displayed correctly in your version of Word.
Panda Security releases a Service Pack for its 2008 retail products
Written by Simon Butterworth
Thursday, 10 April 2008
We have been contacted by many clients this morning as Panda have released a service pack for it's 2008 products. We would recommend that all clients download and install the relevant product upgrade as applicable to them. If in any doubt please do contact SIBIT. If you have received an email from Panda and do not fully understand it - please forward it by email to Simon.
Panda Security has published a Service Pack for its retail products: Panda Antivirus 2008, Panda Antivirus+Firewall 2008 and Panda Internet Security 2008. Due to the numerous improvements included in this Service Pack, you will have even greater security against Internet threats.
The improvements include:
Greater stability.
Implementation of a self-protection shield to combat malware with Panda Antivirus 2008.
Improved threat detection, thanks to a new anti-malware engine.
Improved and simplified installation and uninstallation of the solutions.
Modified firewall technology to prevent loss of communication.
Last Updated ( Wednesday, 30 April 2008 )
Latest Fan
Written by Simon Butterworth
Monday, 11 February 2008
We often do remote support across the planet - it all depends where are clients are working from. We don't remember ever supporting these guys, but hey - thanks for the tribute song anyway - very catchy.
Last Updated ( Monday, 11 February 2008 )
'Free' broadband proves unsatisfactory
Written by Simon Butterworth
Thursday, 05 July 2007
'Free' broadband proves unsatisfactory
15:15, Jul 4th 2007 by Scott Bicheno
Hi Abbie
A USwitch survey puts Orange and TalkTalk bottom for customer service
Broadband companies may be ‘talking the talk’, but have yet to ‘walk the walk’, according to the latest home phone and broadband Customer Satisfaction Report, announced by uSwitch.com.
The UK’s most comprehensive report into customer satisfaction, based on responses from nearly 9,000 home phone and nearly 11,000 broadband customers shows that, despite promises from companies that things are on the up, customers have yet to see any signs of improvement.
In fact, while home phone customer satisfaction is up by 4 per cent, broadband satisfaction has continued to plummet and for the first time, a quarter of customers are not satisfied with their broadband provider.
Plusnet, having experienced a severe drop of 16 per cent last year following a raft of service issues, has sprung back to take top position in the broadband survey, with a 78 per cent satisfaction level.
Orange and TalkTalk, together owning 14 per cent of the market with over 2
million customers, have failed to pull themselves out of the bottom two spots in the league.
Orange comes last for the second time running with just 65% of customers satisfied, having seen its satisfaction rating drop 18 per cent over the last 14 months - uncannily around the same time that it launched ‘free’ broadband.
Meanwhile, TalkTalk has yet to reap the rewards of its £15 million investment into customer service. Just 69 per cent of its customers are satisfied. The performance of both companies suggests tha ‘free’ does not necessarily ensure happiness, as the customers paying fo their broadband appear to be happier than the ones who are not.
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